Support
How can we help?
Getting started
Visit How to Use for box creation, Wait and Focus, the extra tools, and a suggested Screen Time setup.
iCloud and reinstalling
Open Tools → iCloud & recovery to check synchronization or retry it. Only boxes that reached iCloud can return after reinstalling. Confirm that PassBox says Up to date before deleting the app or moving to a new device.
Recently Deleted
Deleted boxes can be restored from iCloud & recovery for 90 days. A restored box keeps its credential and opening method, but its timer begins again. After 90 days, its content is removed when PassBox next runs and syncs.
Important limits
PassBox adds a deliberate delay before a credential is shown. It does not change Screen Time settings, reset an Apple Account password, or provide account recovery. Keep a separate recovery method for important accounts.
Contact
For support, feedback, or accessibility questions, email rmasaoka.dev@gmail.com.
Include your device model, operating system version, and a description of the issue. Please do not send passwords, PINs, recovery codes, or screenshots containing credentials.